Privacy Policy

• 1. Introduction
• • 1.1 We are committed to safeguarding the privacy of our website visitors and service users.
  • 1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
  • 1.3We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
  • 1.4Our website incorporates privacy controls which affect how we will process your personal data.
  • 1.5In this policy, "we", "us" and "our" refer to Wild Holistics.
• 2.Credit
• • 2.1This document was created using a template from SEQ Legal (https://seqlegal.com/free-legal-documents/privacy-policy).
• 3.How we use your personal data
• • 3.1 In this Section 3 we have set out:
    • (a)the general categories of personal data that we may process;
    • (b)the purposes for which we may process personal data; and
    • (d)the legal bases of the processing.
  • 3.2 We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
  • 3.3 We may process your website user account data ("account data"). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
  • 3.4 We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
  • 3.5 We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your contact details and the transaction details. The source of the transaction data is you and/or our payment services provider. The transaction data may be processed for the purpose of supplying the purchased goods and/or services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract; providing that, if you are not the person contracting with us, the legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
  • 3.6 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is our legitimate interests, namely communications with our website visitors and service users.
  • 3.7 We may process any of your personal data identified in this policywhere necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
  • 3.8 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
  • 3.9 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
  • 3.11 Please do not supply any other person's personal data to us, unless we prompt you to do so.
• 4 Providing your personal data to others
• • 4.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
  • 4.2 Your personal data entered via the contact and/or booking forms will be stored on the servers of our hosting services providers identified at https://www.webwiz.co.uk/
  • 4.3 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
• 5International transfers of your personal data
• • 5.1In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
  • 5.2The hosting facilities for our website are situated in the United Kingdom. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to the United Kingdom will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission
• 6Retaining and deleting personal data
• • 6.1This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
  • 6.2Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
  • 6.3 We will retain your personal data as follows:
    • (a)usage data will be retained for a minimum period of one year following the date of collection, and for a maximum period of five years following that date;
    • (b)enquiry data will be retained for a minimum period of three months following the date of the enquiry, and for a maximum period of one year following that date;
    • (c)transaction data will be retained for a minimum period of one year following the date of the transaction, and for a maximum period of three years following that date;
    • (d)notification data will be retained for a minimum period of one month following the date that we are instructed to cease sending the notifications, and for a maximum period of one year following that date (providing that we will retain notification data insofar as necessary to fulfil any request you make to actively suppress notifications); and
  • 6.4Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
• 7Your rights
• • 7.1In this Section 7, we have listed the rights that you have under data protection law.
  • 7.2 Your principal rights under data protection law are:
    • (a)the right to access - you can ask for copies of your personal data;
    • (b)the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
    • (c)the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
    • (d)the right to restrict processing - you can ask use to restrict the processing of your personal data;
    • (e)the right to object to processing - you can object to the processing of your personal data;
    • (f)the right to data portability - you can ask that we transfer your personal data to another organisation or to you;
    • (g)the right to complain to a supervisory authority - you can complain about our processing of your personal data; and
    • (h)the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
  • 7.3These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
  • 7.4You may exercise any of your rights in relation to your personal data.
• 8About cookies
• • 8.1A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  • 8.2Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  • 8.3Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
• 9Cookies that we use
• • 9.1 We use cookies for the following purposes:
    • (a)analysis - we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: Google Analytics;
• 10Cookies used by our service providers
• • 10.1Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
  • 10.2We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy.
• 11
• • 11.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
    • (a)https://support.google.com/chrome/answer/95647 (Chrome);
    • (b)https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
    • (c)https://help.opera.com/en/latest/security-and-privacy/ (Opera);
    • (d)https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
    • (e)https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
    • (f)https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
  • 11.2Blocking all cookies will have a negative impact upon the usability of many websites.
  • 11.3If you block cookies, you will not be able to use all the features on our website.
• 12Amendments
• • 12.1We may update this policy from time to time by publishing a new version on our website.
  • 12.2You should check this page occasionally to ensure you are happy with any changes to this policy.
  • 12.3We may notify you of significant changes to this policy.
• 13Our details
• • 13.1This website is owned and operated by Maria Mascarenhas.
  • 13.2 You can contact us:
    • (a)using our website contact form;
    • (b)by telephone, on the contact number published on our website; or
    • (c)by email, using the email address published on our website